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Terms of use

Payment

PayPal payment solutions

The House of Chocolate checkout is securely hosted on PayPal servers.

*** You do not have to have a PayPal account to checkout ***

PayPal accepts Credit Card, Debit Card payments including MasterCard / Visa / Visa Delta / Visa Electron / Solo / Switch.

The products will not be delivered until the customer's funds that have been paid to The House of Chocolate have cleared through PayPal's payment service.

Why did my credit/debit card returned declined?

Order Notes

Please note that all transactions will be carried out in UK Pound. Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. We will not be held responsible for pricing errors due to software malfunctions, or human error. The House of Chocolate reserves the right to decline orders for bulk or high value purchases.

Delivery

Please see the delivery page for more information.

Privacy Policy

Please see the privacy policy page for more information.

Returns Policy

Please see the returns policy page for more information.

Contacting us

Please see the contact page for more information.

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm The House of Chocolate or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Website Terms of Use

All the information on this web site is intended for guidance only. The website is regularly updated. Products and prices are subject to change with out notice. The House of Chocolate and its suppliers owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of The House of Chocolate or the property of their respective owners and is protected by United Kingdom copyright laws.

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